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Your Personal Information Is Safe With Us

KISS and Covista Communications work hard to protect the privacy of your personal information.

Click on the links below for more information:

Personally Identifiable Information
How We Use Information
How We Collect Information
Security
Your Access to Information

Personally Identifiable Information

Covista does not share, disclose or sell any personally identifiable information (such as your name, address, telephone number or e-mail address) collected online on the Covista site. Should Covista decide to share such data with third parties in the future, we will contact you and get your permission first.

This information is critical to our business, and as such, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding.

Covista does not market to, or knowingly collect personal information from, children under the age of 13.

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How We Use Information

Covista uses the information we collect online principally to provide you with the service you have ordered and to inform you of other offerings that you may find interesting. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.

Covista may use third-party vendors to carry out certain functions in marketing and delivering services to you (such as processing data files and sending you new order fulfillment information), and so shares online data with those vendors to the extent necessary for them to perform their work. Such partners and vendors must use that personally identifiable information only for the purpose(s) for which it was shared and protect it from any further use. Covista also shares such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.

We also provide personally identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with Covista property or services.

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How We Collect Information

Covista collects information online by asking you for it. A customer's name, address (postal ande-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.

Covista may also use "cookies" and similar technology to obtain information about your visits to our sites or your responses to email from us - both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our Web site or emails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites.

At Covista, we primarily use cookies to determine what services or promotions you are interested in. While cookies help us improve your experience while visiting our site and customize our communications to the services you may desire, you have the option to block them through your Internet browser or other commercially available software. However, doing so may make some of our site's features unavailable to you.

Another way we collect information online is through our affinity program partners who may provide us with information they already obtained from you online. For example when you are on a partner's site and click on a Covista banner that takes you to the Covista site, information that the partner has received from you already may be passed to Covista.

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Security

We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the Covista Web site and online services, you will need to submit a password or some other type of authenticating information.

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Your Access to Information

You may review or update the available personally identifiable information that we received from you online by accessing your account online, by contacting Consumer Service at (1-800-323-6875), or through the company contact information below. Please note that in order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information.

Covista may use email addresses you provide to us to send you information related to Covista products and services. If at any time you would prefer not to receive further marketing communications, please contact Customer Service at (1-800-323-6875).

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